EV Cart & Golf Cart Frequently Asked Questions
To learn more about our Purchasing Process, Rental Services & Golf Cart Service & Parts procedures, click on the links below.
To reach one of our experienced Customer Service Team Members, please call: 888.260.0707 Any day. Any time. – or Email us.
Golf Cart Purchasing
Golf Cart Rentals
Golf Cart Purchasing
1. How do you deliver my EV Cart to my home or business?
Bright EV ships our EV Carts via ‘Enclosed Transport’ which protects your new EV Cart. Other EV Cart Dealers offer ‘free shipping’ but often they put in the “fine print” they only offer free shipping with ‘Open Transport’, which means your EV Cart is exposed to the elements; wind, rain, snow, mud, rocks, lightning, hail, etc., as they transport your new EV Cart.
2. What is a VIN, MSO, MCO and Serial Number?
MSO/Registration terms and ‘Registration Ready.’
Fast facts on MSO, Serial Number, VIN #, Bill of Sale, Title, Registration and License Plates.
MSO = Manufacturer Statement of Origin Copy (also called MCO “C” = Certificate)
VIN = Vehicle Identification Number.
Serial Number = Manufacturer Designated Number Stamped, etched or displayed on a placard on a vehicle.
Think of the MSO (MCO) as the birth certificate of the vehicle and the Serial Number as a Social Security Number. The VIN is a recent addition to ‘Golf Carts’ and was mandated when EV Carts were allowed to operate on public streets as LSV, or ‘Low Speed Vehicles.’
Bill of Sale is the Invoice paperwork you received from your dealer or private party. Title, Registration and License Plates are issued and regulated by state agencies, so Bill of Sale, MSO and VIN are needed for paperwork at the DMV/MVD.
When MSO and/or VIN are NOT present, depending on the state, vehicle registration can become very complex (ownership affidavits, title searches, vehicle inspection, etc.).
‘Registration Ready’ means that if you choose to register the vehicle you have all the documents required to accomplish that with the Bill of Sale, MCO and VIN plate attached to the vehicle.
3. What is the warranty on the Evolution EV Carts?
The warranty states that Evolution ‘warrants to the original retail registered purchaser’’ and ‘Warranty Starts from the date of the purchasing the vehicle from authorized dealer’.
Bright EV is an authorized dealer so if there were any warranty related items with your EV Cart, we would coordinate with you for simple repairs or replacement through our network of mobile mechanics. For more detailed issues we would arrange for and pay for warranty work at a local dealer or send you a new EV Cart, depending on the circumstances.
All EV Products 2 years/parts
Lithium Battery 5 years/parts
Evolution Charger 4 years
Evolution Controller 4 years
Evolution Golf Carts is ultimately responsible for warrantying their products nationally or through your nearest dealership. As an example, if an EV Cart is sold in California and the buyer moves to Florida, the California dealer would be responsible for coordinating and paying for the work on the EV Cart, but the local Florida dealer would be required to perform that work and be compensated by the California dealer.
When asked by Evolution the local dealerships will perform warranty related work or risk defaulting on their dealership agreement with Evolution.
Likewise, if a dealership closes for some reason, then Evolution Golf Carts will honor their warranty agreement and coordinate the work between the Buyer and a new dealership.
At our local dealerships in California, Arizona and Nevada we frequently perform work on EV Carts sold by other dealers and charge those dealers for that work and if that dealer is out of business, then we adopt that client as our own and coordinate payment from Evolution for labor and parts.
See the Evolution Electric Vehicles Website for more information.
4. How can I securely pay for my EV Cart?
If you plan to pay by credit card, we do charge 3.0% because that is what the credit card processor charges us so let us know before we send the final invoice if you plan to pay by credit card.
If you pay by check this will delay the arrival by USPS delivery schedules and payment clearing.
Bank wire transfer, check, Zelle are no cost methods of payment.
Bright EV offers low prices because we do not hold large inventories in-stock, so we require full upfront payment, which reduces our holding costs which we pass on to you, our customer.
5. How long does it take to receive my EV Cart?
The time-frame for delivery is typically about 2-4 weeks after purchase.
All ICON vehicles take around 4-8 weeks for production and shipment to you. These longer wait times are due to the factory itself and not Bright EV.
6. How do I know I’m getting a fair price?
We track very closely national prices and have seen from our competitor’s invoices that we are well below BOTH their MSRP and Final Invoice prices.
We have a list of Bright EV customers that have agreed to give personal references regarding our performance and track record they recently observed.
7. Does Bright EV offer financing?
Bright EV works with multiple lenders and their minimum credit score requirement is 650. If you have a low Debt to income ratio, you will likely get approved for 0% at 25 or 36 months and be provided other options with interest but longer payoff period.
You may finance accessories, taxes, registration, etc. Usually it is zero down payment, with approved credit.
Financing does increase the cost of the EV Cart 4.5-8.5% though that minimizes cash input and there are interest-free options available that could make that worth the additional expense.
We sell our EV Carts with very small profit margins so incurring lender fees and keeping our prices below our competition is not possible. That is why we must pass on the lender fees as over 75% of our buyers do not require financing.
Also check with your local bank or credit union for financing as we often receive checks from them, so we know there are local and community banks that lend on EV Carts. Also, many credit card companies offer ‘zero interest’ for up to 12 or 24 months for certain customers.
Golf Cart Rentals
1. What type of Golf Carts do you rent?
We offer a variety of Top of the Line Golf Carts for rent for sight-seeing, city tours, Group & Event Rentals and more. the types of EV Cart we rent include:
- Evolution EV Carts and ICON EV Carts among other options.
- Street-legal, Non-Street-legal, Cargo Carts and Electric Golf Cart Rentals of 2, 4, 6 and 8 Passenger Golf Cart Rentals.
2. What are the rates for your EV Cart Rentals?
The standard EV Cart Rental Rates begin at $225 for the business day or $115 for the first hour and $20 for each additional hour at most of our locations, however, please call or contact us for the latest rates and current Special Offers.
Hourly rates are only offered at our La Jolla, CA location, all other areas are subject to Daily Rental Rates with multi-day rentals required on most days. Please call for details: 888-260-0707.
3. Do you offer Weekly or Monthly Golf Cart Rentals?
We do offer weekly Golf Cart rentals. If you plan on a long-term rental of 3 to 4 weeks or more, you may want to consider purchasing a Golf Cart. We offer street legal Golf Cart rentals and have some non-street-legal options.
4. Do you offer a discounted rate for renting a Golf Cart for multiple days?
Yes, we do. However, this rate varies based on the location, type of Golf Cart and number of days you will be renting the Golf Cart. Please call us or Email us to get an exact quote for a multi-day rental; 888-260-0707.
5. Do you need a driver’s license to rent a Golf Cart?
Yes, you must have a valid driver’s license.
6. What age does a person have to be to rent a Golf Cart?
The driver must be 25 years or older.
7. What is the rate for Halloween day rentals?
All Golf Carts are $250 each with a minimum rental of 3 days or more for delivery. Call for the latest rates and other details; 888-260-0707.
Service & Parts
1. Do you sell EV Cart parts?
We currently work with two manufacturers: Evolution Electric Vehicles, Marshell & Icon Golf Carts. We are open 7 days a week and you are welcome to give us a call for a specific part. If we do not have the Golf Cart part or accessory, you are looking for we are happy to point you in the right direction to find it.
2. Do you service Electric or Gas Golf Carts?
We have mobile Golf Cart techs and a service garage to service all our customers. At this time, we are not accepting service requests for Golf Carts that were not purchased at our location.
Bright Electric Vehicles (‘BEV’) is a multi-state Golf Cart Dealership for top Golf Cart Brand including Evolution Electric Vehicles and ICON Electric Vehicles.
With our strategic locations situated throughout the Southwest and Hawaii, Bright EV has the buying power and locations to serve our Customers and ship our Golf Carts throughout the U.S. at the most competitive pricing possible.
When you are visiting one of our location cities, consider renting one of our late model Golf Carts to get around town and explore the city. See our competitive Rental Plans.
If you are looking for a truly rewarding and enjoyable process of Buying, Selling or Renting a New or Pre-Owned EV Cart, we hope you choose Bright EV and let us show you why our customers rank us as a 5-star premiere Golf Cart dealer.